Frequently Asked Questions

The minimum order quantity is 20 units with a starting investment of $2,500. This applies to all S6 series models (Pro, Max, Ultra) and can be mixed within the same order. There are no franchise fees or ongoing royalties required.

Profit margins range from 40-70% depending on volume and model:

• S6 Pro: Contact for pricing (54-70% margin)
• S6 Max: Contact for pricing (55-69% margin)
• S6 Ultra: Contact for pricing (55-67% margin)

Higher volume orders (200+ units) unlock better pricing tiers and increased profit margins.

No, there are no territorial restrictions. You can sell SuperBox devices globally. Online pricing must follow minimum retail prices, but offline pricing is flexible. We ship to 190+ countries worldwide with direct warehouse fulfillment.

The approval process typically takes 1-3 business days after receiving your application. We review your business registration, sales channels, and distribution plans. Once approved, you can place your first order immediately.

All S6 models include comprehensive connectivity options:

• WiFi 6 (802.11ax): Latest wireless standard for fastest speeds
• Gigabit Ethernet: Wired connection for maximum stability
• Bluetooth 5.0: Connect wireless headphones, speakers, controllers
• USB 3.0 ports x2: External storage, keyboards, mice
• HDMI 2.1: 4K@60fps output with HDR support

All SuperBox S6 models run Android 11 with full Google Play Store access:

• Pre-installed apps: SuperBox TV app, YouTube, Netflix, Amazon Prime
• Downloadable apps: Any Android TV app from Google Play Store
• Gaming support: Android games, game controllers supported
• Browser access: Chrome browser for web browsing
• Voice control: Google Assistant integration with voice remote

We provide global shipping with multiple service levels:

• Standard shipping: 7-14 business days to most countries
• Express shipping: 3-7 business days (available for higher volume orders)
• Express shipping: Priority shipping available for large orders
• Tracking: Full tracking information provided for all orders
• Customs support: We handle customs documentation and duties assistance

Comprehensive support package for all distributors:

• 24/7 Technical Support: WhatsApp, email, and live chat support
• Sales Training: Product knowledge and sales technique training
• Marketing Materials: Professional photos, videos, brochures, and digital assets
• Customer Support: We help with end-customer technical issues
• Business Guidance: Marketing strategies and business development advice

Comprehensive warranty coverage:

• Hardware warranty: 12 months from purchase date
• Service warranty: Lifetime IPTV service support
• Remote support: Technical issues resolved remotely when possible
• Replacement policy: Defective units replaced within warranty period
• Distributor protection: We handle all warranty claims for your customers

Extensive content library across all models:

• Global content: US, UK, Canada, Latin America, Asia, Europe, Middle East
• Sports: Premium sports channels and pay-per-view events
• Movies & TV: On-demand movies and TV show libraries
• News: International news channels in multiple languages
• Kids content: Dedicated children's channels and educational content

Advanced EPG features for better viewing experience:

• 7-day guide: See what's playing up to a week in advance
• Search function: Find specific shows, movies, or sports events
• Reminders: Set reminders for upcoming programs
• Recording: Cloud PVR recording for S6 Max and Ultra models
• Categories: Browse by genre, language, or content type

Yes, SuperBox runs Android 11 with full app support:

• Google Play Store: Download any Android TV compatible app
• Sideloading: Install APK files from external sources
• Gaming apps: Android games and emulators supported
• Streaming apps: Netflix, Hulu, Disney+, etc. (subscription required)
• Productivity apps: Web browsers, file managers, office apps
• No restrictions: Open Android system with root access available